As a small company, each and every customer is valued. We produce hardware and leather combinations in many designs and sizes and we currently offer thousands of possible combinations. Our philosophy is simple: to find and bring you unique hardware and other hands-on products of exceptional quality and solid value, in terms of design, materials, and workmanship-in short: hardware that will improve your work and enrich your lifeOur hardware and leather is an investment for life. Our products are made from the highest-quality pure raw materials, sourced here in America, and should last a lifetime. When your order is received it is placed in the Order Book. The order will work its way up the book. The order is then moved to the workshop for making. Items are made in the order they are received. Each item is checked before release. You will receive a shipping notification with tracking during this process.Thank You for your Business!-TheCopperBuckle TeamOur Copper is Pure Solid Copper (Cu), Our 925 Sterling Silver is 92.5%+ Pure Silver(Ag) and 7.5% Copper (Cu)We do not share or sell your information to 3rd parties and we do not store any credit card details. We can not accept returns on custom size hardware or custom cut leather. We are not responsible for countries taxes, vat, duties, customs fees or customs delays. Emails are checked and responded to typically within 24 hours. Please allow 10 business days for custom order turnaround.